About NetNest
NetNest is a managed network maintenance and service operations platform built for residential and commercial clients in Cairo and Giza, Egypt. It connects clients, field technicians, and operations admins in one streamlined workflow — from the moment a service request is submitted to the moment the job is completed.
Who Uses NetNest
Clients
Homeowners and businesses submit service requests, track technician visits, and view their service contract.
Technicians
Field engineers receive assigned jobs, update job status in real time, and navigate to client sites.
Admins
The operations team manages clients, assigns technicians, oversees every job, and maintains the service catalog.
How It Works
1. Client submits a service request
2. Admin reviews & assigns a technician
3. Technician accepts & visits the site
4. Work is completed & payment settled